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EUIPO Customer Panel on Payment Services

16-Dec-2020 | Source : AG-IP News | Visits : 225

ALICANTE - The European Union Intellectual Property Office (EUIPO) Customer Panel on Payment services met on December 10, for the second of two online workshops dedicated to the EUIPO’s payment methods, tools and support services, according to the official website of EUIPO.

Nine customers discussed the information, guidance and assistance they need, how effective the EUIPO payment methods, tools and support services are, possible improvements and new payment methods.

The EUIPO would like to thank the participants and the user associations AIM, BMM, CITMA, ECTA for taking part in this panel.

The Customer Panels, launched by the EUIPO in 2020, aim to involve users in shaping the EUIPO’s services.

Through this initiative, the EUIPO confirms its commitment to improving its customer service – identifying customers’ needs and behaviors, integrating their feedback and delivering solutions adapted to the different customer segments.

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