In 2024 alone, Apple stopped over $2 billion in potentially
fraudulent transactions and blocked nearly 2 million risky app submissions from
reaching users
CUPERTINO - Since launching in 2008, the App Store has been
a safe and trusted place for users and a vibrant marketplace for developers to
grow their businesses around the world. In the last five years, the App Store
has protected users by preventing over $9 billion in fraudulent transactions,
including over $2 billion in 2024 alone, according to Apple’s annual App Store
fraud analysis. This reflects the App Store’s continued investment in fostering
the most secure experience for users while providing developers with tools and
resources, including a powerful commerce system that helps customers transact
safely and securely in 175 regions around the globe. With an average of more
than 813 million visitors a week, the App Store is a trusted destination for
users to download their favorite apps and discover new ones, a press release stated
by Apple.
Preserving the App Store’s safe and secure marketplace
requires constant vigilance, as bad actors continue to evolve their tactics in
an attempt to defraud users. These threats range from deceptive apps designed
to steal personal information, to fraudulent payment schemes that attempt to
exploit users. Apple employs a comprehensive approach to combating fraud on the
App Store, with teams across the company working to detect, investigate, and
prevent malicious activity before it can reach users.
Account Fraud
Apple’s strong antifraud infrastructure helps ensure that
malicious developer and customer accounts are swiftly flagged and eliminated.
In 2024, Apple terminated more than 146,000 developer accounts over fraud
concerns and rejected an additional 139,000 developer enrollments, preventing
bad actors from submitting their apps to the App Store in the first place.
Apple also rejected over 711 million customer account
creations and deactivated nearly 129 million customer accounts last year,
blocking these risky and malicious accounts from carrying out nefarious
activity. That includes spamming or manipulating ratings and reviews, charts,
and search results that risk compromising the integrity of the App Store.
This commitment to safety extends beyond the App Store, as
Apple works to prevent risky software distributed by pirate storefronts from
reaching users. In 2024, Apple detected and blocked over 10,000 illegitimate
apps on pirate storefronts, which include malware, pornography apps, gambling
apps, and pirated versions of legitimate apps from the App Store. By
restricting these storefronts, Apple also protects developers from having their
apps cloned, altered, or weaponized for spreading malicious software.
Over the past month, Apple has also stopped nearly 4.6 million
attempts to install or launch apps distributed illicitly outside the App Store
or approved third-party marketplaces.
App Review
Before any app makes its way onto the App Store, it is
vetted by a member of Apple’s App Review team, all of whom are deeply familiar
with the App Review Guidelines, and focused on ensuring apps meet Apple’s
standards for quality and safety. On average, this team reviews nearly 150,000
app submissions each week, helping bring new apps and updates to the App Store.
Last year, App Review helped more than 220,000 developers publish their first
app on the App Store.
App Review involves both human review and automated
processes to detect and take action on apps that are suspected to be
potentially harmful to users. With over 7.7 million App Store submissions
reviewed in 2024, more than 1.9 million were rejected for failing to meet
Apple’s standards for security, reliability, and user experience, including for
privacy violations or fraud concerns.
Malicious actors are known to employ a variety of tactics in
their attempts to circumvent App Review’s safeguards and sneak bad apps onto
the App Store with the intention of defrauding users. App Review rejects any
potentially malicious apps it identifies during review, and the team’s investigation
into one fraudulent app often results in the takedown of several others linked
to the same problematic developer. In 2024, App Review removed more than 37,000
apps for fraudulent activity.
Other common tactics used by fraudulent developers can include
concealing hidden features and functionality in their code, which are only
enabled after the app passes App Review. Apple monitors for such behavior, and
in 2024, rejected over 43,000 app submissions for containing hidden or
undocumented features. App Review also takes action against a number of apps
that attempt to trick or scam users, and in 2024, rejected over 320,000
submissions that copied other apps, were found to be spam, or otherwise misled
users.
These bad actors can also attempt to deceive users by
disguising potentially risky software as seemingly innocuous apps. Last year,
App Review removed over 17,000 apps for bait-and-switch maneuvers such as
these, as part of its ongoing efforts to routinely monitor and take action
against problematic apps.
Apps that attempt to access users’ personal data without
their permission or knowledge are also prohibited from the App Store. In 2024,
App Review rejected 400,000 app submissions for privacy violations.
Discovery Fraud
Apple takes swift action against apps that attempt to cheat
the system and boost their ranking on the App Store, such as by using bots or
paid services to artificially inflate download numbers or post fake five-star
reviews.
In 2024, Apple processed over 1.2 billion ratings and
reviews and took significant action to combat fraud, removing more than 143
million fraudulent ratings and reviews from the App Store. In the same year,
Apple also removed more than 7,400 apps from App Store charts and nearly 9,500
deceptive apps from appearing in App Store search results. These actions in
turn benefit developers who are in good standing, leveling the playing field
and allowing them a fair chance to thrive on the App Store.
Payment and Credit Card Fraud
Apple is diligent in its mission to protect users from scam
and payment threats, and in 2024, protected users by preventing more than $2
billion in fraudulent transactions.
Apple also takes credit card fraud extremely seriously and
remains committed to protecting users from such. For example, when consumers
make a purchase with Apple Pay, it uses a device-specific number and unique
transaction code so a card number is never stored on a consumer’s device or on
Apple servers. Additionally, credit and debit card numbers are never shared
with developers, thus eliminating another risk factor in the payment
transaction process. Last year, Apple identified nearly 4.7 million stolen
credit cards and banned over 1.6 million accounts from transacting again.
In addition to its antifraud measures, Apple also equips
developers with access to world-class payment technologies. Examples of these
include Apple Pay and StoreKit, which are used by over 420,000 apps to provide
users with a safe, secure way to make purchases on the App Store.
Developers leveraging StoreKit can take advantage of Apple’s
in-app purchase system, which provides users with much more than a way to
purchase subscriptions and digital add-ons. In-app purchase on the App Store
offers users a secure and trusted environment designed to protect privacy, prevent
fraud, and make managing purchases simple. With built-in tools to view, modify,
or cancel subscriptions; purchase history; and support for refunds, users stay
in control every step of the way. Every transaction is authenticated with a
user’s Apple ID, backed by an industry-leading fraud protection engine, and
handled with end-to-end encryption.
Keeping Users Safe
Apple will continue to build on its commitment to provide
users with the safest and most secure experience on the App Store, which
includes empowering them with resources to get help and report suspected fraud.